We accept exchange and refund for caps and beanies within 3 days from order delivery to the customer. Please submit your return request here.
We don't offer any exchange or refund for swimwear products.
The item/s needed to be exchanged or refunded should be in the same condition as how it was delivered to the customer.
In case of refund there will be a deduction of 4$ - or its equivalent in the currency of the country from which the order was made - on the total value of the item/s , unless there was a defect in the product or we have sent a wrong model/size than what the customer has chosen.
Refund process takes 10 working days.
In case of exchange the customer will pay for delivery fees for the exchange shipment, unless there was a defect in the product or we have sent a wrong model/size than what the customer has chosen , then Tag’s will pay for the exchange shipment delivery fees.
